| Je voudrais / Pourais-je / Puis-je Parler... | I'd like to / Could I / Can I speak to... |
| Pourriez-vous me passer le Service des Ventes s.v.p. ? | Could I have the Sales Department, please ? |
| Pourriez-vous me passer Gilles Perez ? | Could you put me through to Gilles Perez ? |
| Est-ce que Mme Adler est là s.v.p. ? | Is Mrs Adler there, please ? |
| Il est dans le Service de Formation | He's in the training Department |
| Son numéro de poste est le 397 | Her extension number's 397 |
| Je suis désolé ( e ), je ne connais pas... | I'm sorry I don't know... |
| son service | which department she's in |
| son numéro de poste | his extension number |